Privacy Policy

Return and exchange policy

If the seller did not describe the defect of the product or the product actually received does not match the product description caused by the return of the product, if the buyer has provided corresponding evidence to prove that the product is not consistent, the seller shall bear all the shipping costs required for the return.

If the return or exchange of goods is caused by the buyer’s own subjective reasons or the failure to submit a valid certificate, the buyer shall bear all the freight required for the return.

Commodity returns and exchanges are handled in accordance with the agreed return and exchange agreement between the two parties. After the seller agrees to return the goods, the buyer arranges the return. After the seller receives the return confirmation, the buyer will exchange or refund the goods.

Buyers should try their best to keep the goods in their original state when returning or exchanging goods, including the integrity of the structure, the integrity of the function, the integrity of the value, and the integrity of the accessories (accessories).

In the process of returning or exchanging goods, if the goods are damaged or lost due to the carrier’s reasons, the party who determines the carrier shall contact the carrier and bear the corresponding loss first.

When the seller delivers the goods to the buyer’s designated location, if the goods are damaged or affected or lost due to the carrier’s reasons, the seller shall contact the carrier and bear the corresponding loss.

Return and refund instructions

After the seller and the buyer negotiate in accordance with the above regulations, the seller conducts a refund operation.

Online Payment

Company Alipay Payment

Delivery Time

All orders received before 2 pm (China time) from Monday to Friday will be shipped on the same day. Orders received after 2pm (China time) will be sent out the next day. Orders received on Saturday and Sunday will be sent on the next Monday (except for Chinese public holidays).

Transportation time is estimated and may vary due to seasonality and other factors. The quotation is based on working days, excluding weekends and local public holidays.

During the epidemic, if there is a delay in express delivery, please understand.